Who We Are

Whether it’s our team members, customers or clients, people are at the center of what we do.

Core Values

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We’re Challengers of Convention

We constantly look for a better way.

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We’re Champions for Our Customers

When our customers win, we win.

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We’re Cheerleaders for Our Team

We know we’re better together.

Our Story

1994

We begin operations as a mortgage originator and servicer under the name Nationstar Mortgage.

2012

After completing our IPO, we launch our brand Xome®, an online real estate marketplace.

2016

Nationstar becomes the nation’s largest non-bank servicer.

2017

Nationstar rebrands to become Mr. Cooper.

2018

After merging with WMIH, we become Mr. Cooper Group and are listed on NASDAQ under the ticker symbol COOP. 

2021-22

In a flurry of innovation, we collaborate with Google to create an advanced document understanding platform called Pyro and partner with Sagent to create the mortgage industry’s first cloud-native servicing platform.

2023

We continued to grow our servicing portfolio with the acquisitions of Homepoint Capital Inc. and Rushmore Loan Management Services, launched our special servicing brand, Rushmore Servicing, and expanded our business offerings with the acquisition of investment advisor Roosevelt Management Company.

2024

With over $1 trillion in unpaid principal balance and more than 5 million customers nationwide, Mr. Cooper solidifies our position as America’s largest home loan servicer.

Our Brands

With experience spanning 30 years and more than 5 million customers, Mr. Cooper is the largest  mortgage servicer in the United States. Whether we’re helping customers buy their next home, refinance their mortgage, or just make a payment, we’re here to keep the dream of homeownership alive.

Xome is a leading online auction platform that’s changing real estate investing for good. From first-time homebuyers to experienced investors, Xome levels the playing filed with simple-to-use tools and world-class customer service.

Rushmore Servicing is the high-touch specialty servicing operation of Mr. Cooper Group Inc., offering mortgage assistance to homeowners experiencing financial hardships. Based in Dallas, Texas, Rushmore has a proven track record of optimizing customer engagement and providing personalized solutions to help customers get back on their feet.

Awards on the Mantel

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