CONTACT US

Current Customers
If you have a question about your mortgage:

For Mr. Cooper customers:

Mail:  Notice of Error, Complaint, Request for Information or other Qualified Written Request

Mr. Cooper
P.O. Box 619098
Dallas, TX 75261
Phone: (888) 480-2432
Web: mrcooper.com

For Champion Mortgage customers:

Mail:  Notice of Error, Complaint, Request for Information or other Qualified Written Request

Champion Mortgage
P.O. Box 612877
Dallas, TX 75261
Phone: (855) 683-3095
Web: championmortgage.com

Property Sales
For inquiries related to property sales, please contact the customer service department:

Phone: (855) 238-5118
Email: info@xome.com
Web: xome.com 

Shareholder Relations
Email: Shareholders@mrcooper.com
Web: mrcoopergroup.com 

Media Relations
If you are a member of the news media and have an inquiry about Mr. Cooper Group Inc. or our brands, please contact the Media Relations department via the information listed below. 

Email: MediaRelations@mrcooper.com

Corporate
Phone: (469) 549-2000
Web: mrcoopergroup.com

This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site. Nationstar Mortgage, LLC NMLS ID #2119 NMLS Consumer Access (www.nmlsconsumeraccess.org).