Executive Leadership

Jay Jones

EVP, Servicing

Jay Jones serves as Executive Vice President of Servicing for Mr. Cooper Group, overseeing the Mr. Cooper mortgage servicing organization.

Jay has more than 25 years of experience in the mortgage industry, serving in various leadership roles and strategically guiding servicers through the ever-changing industry landscape. From 2009 to 2019, Jay served as an Executive Vice President at CIT Bank, OneWest Bank and IndyMac Bank, and his responsibilities have ranged across a variety of functions including leading and managing capital marketing, analytics, credit management, servicing and special servicing.

Jay holds a B.S. in Business Administration from California State University, Northridge and an M.B.A. from Purdue University.